We understand that in the internet community, customer service is everything. We are dedicated to providing the finest products available and pride ourselves on our personalized customer service. To assure continued customer satisfaction we send out surveys and appreciate feedback from our customers. If you have something to say, please let us know by sending us an e-mail or by returning the customer survey that we send out. Below are actual comments that have been sent to us from past customers. We hope that you enjoy hearing what others have had to say!

"Just wanted to let you know I received my candles and they are beautiful. Don't know what the blue ones would've looked like but I'm very happy with the clear and your right they smell great !! Thanks so much."
Debbie from Coventry, RI

"The cookies were a great hit at our wedding. Thanks for having the best price on the internet and the best service."
Lisa from Suffern, NY

"I was desperately seeking the silver carriage that comes with the pillow for a marriage proposal. The representative was extremely pleasant and very willing to help get this out of stock item shipped (expedited) from the supplier. Her services were very much appreciated. Thanks again!"
Chris from Pearland, TX

"Received sooner than expected, reasonably priced. Thanks Heidi!"
Lynn Ann from Dodgeville, WI

"Thanks so much for your patience & thoroughness! Maybe put more detailed pictures of disposable cameras on your site."
Sheila from Torrance, CA

"The staff was very helpful and informative. She looked for the least expensive way for items to be shipped. An exceptional experience for ordering wedding items. Thank you!!
Wanda from Brook Park, MN

Excellent response time. Prices are excellent. Thanks for the quick fix on the 3 knives that weren't perfect. Your customer service is great!
Michael from Woodinville, WA

"Everyone is very helpful & very friendly. You haven't even dj'd my wedding yet, but I feel that I know you so well. You guys are doing a great job. Keep up the awesone work. I love the champagne flutes and candle holder, they are perfect!"
Jennifer from California, PA

"My husband plays/loves golf and had asked for a new bottle opener - PERFECT Christmas Gift!! Love your website, keep up the good work!!"
Sybrina from Alexandria, VA

"All was great! Would do business with again! Thanks again for the inexpensive & prompt service! We are very pleased! Will highly recommend you anytime!"
Dayanara from Hialeah, FL

"Great service! Thank you!"
Lizzie from Tuscaloosa, AL

"The true test of a company is how they respond when something goes wrong...(mirror was broken when arrived), H&R handled the problem & resolution with professionalism and courtesy above and beyond! Heidi was a joy and a pleasure and took care of everything!"
Jane from Vermillion, OH

"Heidi was extremely helpful - measured the item & called back quickly."
Susan from Lake Jackson, TX

"The person I talked to was wonderfully helpful and I got my things in speedy time."
Christina from Burlington, NC

"Great prices, great service. Pleasure to work with!!"
Jason from Ofallon, MO

"Thank you - it's not often that companies are as responsive and professional as yours! First rate customer service. Five Stars!
Lamandra from Gainesville, FL

"Very pleased and quite reasonable. I like the pictures because they are big for people like me. I do not see so well. Thanks again."
Liliane from Campbell, CA

"We received the glasses today in excellent condition. Thank you very much, they are fantastic! It has been great doing business with you. We won't hesitate to refer anyone to your site."
Andrea from St. Michael, Barbados - West Indies

"Very pleased!"
Cheryl from Chicago, IL

"Thanks for a pleasant transaction with friendly customer service!
Rebecca from Belleville, IL

"I really thank you for you and your products! I like them so much!
Sachi from Saitama - Japan